Includes steps on how to change folder location via GPO, Deployment Tool, or via Registry.For additional information visit the following Microsoft site and scroll down to " Licensing token roaming":.If ADFS is not configured, Synchronize the following location via Citrix Profile Management: !ctx_localappdata!\Microsoft\Office\16.0\Licensing Microsoft recommends using SSO (ADFS).If using Citrix Profile Management and on Microsoft 365 App ( O365) 1704 release and above follow these instructions:.Verify that activation for Office 365 ProPlus succeeded.Verify that shared computer activation is enabled for Office 365 ProPlus.Check that your Office 365 plan supports shared computer activation.When prompted, select the option that best describes your situation. Run the SaRA activation troubleshooter, and select the Office option. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state.įor manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. If the license is already assigned, uncheck it, select Save changes, then check it again and select Save changes again.Expand the Licenses section, select the boxes for the licenses that you want to assign, then select Save changes.In the right pane, select Licenses and Apps.
If no Office version is shown, you don’t have an Office license assigned to the account you are signed in with. Go to to check which Office version and edition you have available. If you aren’t an admin, see How do I find my Microsoft 365 admin? Make sure you have the correct Office installed Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin.
Try the following troubleshooting methods to solve the problem. When trying to activate Microsoft 365 Apps, you might encounter an error stating that your Microsoft 365 Apps installation was deactivated.
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